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Lean Healthcare is an evolving methodology which benefits the Healthcare Industry in terms of better operational efficiency, cost effectiveness & higher process quality.
The healthcare processes need revival to become effective so that people from the developing societies can afford high quality. In response to the increase in pressure, the industry is rapidly adopting various methods & tools that had been used so successfully in many other industries. Those methods and tools help in developing healthcare associates to drive the process changes & therefore improving the overall performance of the industries.
Why Lean Healthcare!
Hospital and Health care centers across continents have been taking advantage of the Lean – Kaizen movement for break through improvements. Indian Healthcare industry too can take advantage of this Kaizen Movement to
- Hospitals, patients as well as physicians are dissatisfied and employers are scaling back on their insurance coverage due to escalating costs
- Patients are growing older and more ill while healthcare is becoming more expensive, technical and complicated.
- Focused standardized approach to improvement.
- Identify and eliminate waste.
- Unleash the true potential of your team to deliver quality of service to your customers.
The answer to succeed in this challenging environment and strengthening patient-physician relationships while maintaining financial prosperity is the successful implementation of Lean Healthcare principles.
Invite Vedzen’s Practitioners to make an assessment of multiple improvements projects possible in your Hospital and deliver guaranteed results. Some of the generic problems (Waste) that normally occur in the healthcare industry are:
- Defects like treatment mistakes or ordering the wrong lab test
- Rework involves any unnecessary work required because of an error such as sending the patient back to the laboratory because a lab order was incomplete or having front-office staff rewrite a lab order.
- Waste of Over Production refers to tasks that do not add value such as ordering multiple referrals for the same problem or prescribing antibiotics for a viral infection.
- Waste of Waiting refers to any delays or idle time involving the patient, physician or staff, such as waiting for patients, information, materials and decisions or not having lab results available at the time of the visit.
- Waste in Transportation refers to moving people and things around in an inefficient manner such as the hand- off of patient intake forms from the front office to the back office to the physician.
- Waste of Inventory involves any information or materials waiting to be used, such as a stock exceeding shelf life or stack of unread laboratory reports or piles of patient booklets sitting in the waiting area.
- Waste of Motion refers to any unnecessary and inefficient placement of patients, staff or physicians.
- Waste of Over Processing refers to rework due to poor procedures, completing all paperwork in triplicate or scheduling separate visits for acute care and wellness care when one visit would suffice.