Yogesh Vaghani 2017-01-17
In my last article, Kaizen in everyday life, I’d shared that one of the most notable features of Kaizen is that big results come from many small changes accumulated over time.
By implementing Kaizen, the philosophy of continual improvement, not just an office but all the aspects of human life can qualitatively witness a sea-change.
Suffice is to say that Kaizen is synonymous with efficiency, competence and meticulous execution.When it's yoked with Lean (the western way: Curbing and controlling the waste/Lean principles are derived from the Japanese manufacturing industry. The term was first coined by John Krafcik in his 1988 article, "Triumph of the Lean Production System), the results are remarkable.
Doing Kaizen in the office helps you answer these questions:
Kaizen asks you to get rid of old assumptions. It makes you ask right questions. It asks you to start with the improvement even if you’re half ready. You don’t need to be perfect to make an improvement rather perfection will be achieved by doing it. Fix the problems then and there. Analyse the situation by questioning the premise at the root of the problem. The foundations of Kaizen line in its 4 principles, which are–
Buddha said that 'Life is very simple, we make it unnecessarily complicated.' This simple but sound philosophy can be better understood when Kaizen is implemented and exercised in office. We will then realize that we're valuing complexity more than simplicity.
Kaizen philosophy and principles of continuous progress and Lean both focus on waste elimination. Shoichiro Toyoda , President, Toyota said, “Waste is ‘anything other than the minimum amount of equipment, materials, parts, space, and employee’s time, which are absolutely essential to add value to the product.
These wastes in the office area, stores or canteen do not add value to the customer, and limit the organisational capability, quality and flexibility.The following types of wastes can be reduced in an office:
Let me give a humorous and humane touch to this by adding that the Japanese word for wasteMUDA sounds in toto with Murda in Hindi and a MURDA (dead body) is just useless.
This MUDA comes in many avatars: Obstruction to flow is MUDA. MUDA adds to cost. In other words, MUDA reduction reduces costs.
Let’s see an example. How many employees does it take to change a printer cartridge? In a traditional company, it takes a whole unit. One will determine who change it; another will go buy a replacement because it was not stored; one will do a costing of this whole activity.
Kaizen waste module in office:
This way teams working in the office can monitor the metrics that matter the most. Not just in office, the Kaizen mantra embraces: As simple as it gets. DECLUTTERING of UNNECESSARY and REFURBISHING the existing usefulness is the root of Kaizen competence in office.
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